Privacy Policy

Last Updated: 19 July 2026

At Rabeha Studio, we respect your privacy. This policy explains what personal information we collect when you use rabehastudio.com, how we use it, and who we share it with.

1. Information We Collect

When you place an order we collect your name, email address, phone number, delivery address, and city ("Order Information"). We do not collect card or bank details — all orders are Cash on Delivery. When you browse the site, we automatically receive technical information such as your IP address, browser type, and the pages you visit.

2. How We Use Your Data

  • To fulfil and deliver your order, and to contact you about it.
  • To screen orders for potential risk or fraud.
  • To respond to your questions and support requests.
  • To measure and improve our marketing (see section 3).

3. Analytics, Advertising & Sharing

We share limited data with the following service providers:

  • Meta (Facebook/Instagram): if you accept cookies, the Meta Pixel measures how you found us and how you use the site. When you place an order, we also send Meta a purchase event that includes your email, phone number, name, and city in hashed (irreversibly encoded) form, along with your IP address, to measure our advertising.
  • Google Analytics: if you accept cookies, we use it to understand site traffic in aggregate.
  • Courier partners: we share your name, phone number, and address with the courier that delivers your order.
  • WhatsApp: if you contact us on WhatsApp, your messages are handled under WhatsApp's own terms and privacy policy.

We never sell your personal information.

4. Cookies & Consent

Analytics and advertising cookies are only set after you click "Accept" on our cookie banner. If you decline, the site still works normally — only strictly necessary storage (such as your shopping bag) is used. You can clear your choice at any time by clearing your browser data.

5. Data Retention & Your Rights

We keep Order Information for our business records unless you ask us to delete it. You can request a copy of your data, a correction, or deletion at any time by contacting us.

6. Contact Us

For privacy questions or complaints, email privacy@rabehastudio.com or write to care@rabehastudio.com.